Paying an Invoice
When an invoice is generated, it will appear on the Invoices section via the Billing tab. By default, we will try to process the payment for any newly generated invoice. If payment processing fails, your invoice status will read Past Due.
To make a payment, click the Make a Payment button, and a popup for the payment process will show up.
Selecting a different invoice to pay
If more than 1 unpaid or past due invoice exists, the oldest one will be selected by default. You can choose to select a different invoice to pay by clicking the Invoice line on the popup, and then selecting the specific invoice you wish to pay.
Splitting a payment amount
You can split the payment amount between different payment methods. Click Payment amount, and type any custom amount you would like to pay. Specific minimum amounts apply to certain payment types.
Selecting a different payment method
The default payment method will be selected when starting the process. Clicking Payment method will allow you to select any one of the available payment methods on file. When ready, click the Pay Invoice button to initiate the payment.
Billing Credentials
Only admin users can view and pay invoices and edit payment methods.
You can view your account users under Admin > Users.
Paying an invoice that is less than $0.5
We have a minimum of $0.5 for payment, if for some reason you are required to pay an invoice that is less than $0.5 please contact our support.
Please note that your account will not be suspended if your only due payment is less than $0.5